Logo Deskman Classic - User Guide
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Troubleshooting

Problem solving, important remarks and recommendations.

Antivirus & Firewall Configuration

Make sure your firewall and antivirus software do not block Deskman, or put deskman.exe in Sandbox/Quarantine mode.

Double-check antivirus and firewall settings if:

Use Strong Passwords

Protecting Deskman with a strong password is highly recommended.

Security Levels

Deskman provides you with a high number of combinations to protect your system. Press Ctrl-S to save your restrictions into a preset and manage multiple security levels. Select carefully the restrictions to be applied: higher level of security = lower system control. Make use of the included presets in case of doubt.

Systems are not protected after pressing Apply

Log off or reboot.

Safe Task Manager

Deskman includes a safe Task Manager that substitutes the Windows Task Manager. Make use of it to protect running services and applications, including Deskman, while optionally allowing users to close unresponsive apps, open new ones, or access desktop icons.

Maintenance

Administrators can disable most restrictions temporarily by pressing the Maintenance Key, disabled, by default.

Configuration Backup

Maintaining your configuration and presets is time-consuming. Backup your data from the File | Export menu.

Optimize Windows Startup

To make sure Deskman is started fast enough at Windows startup, your system should be in good shape.

Restrictions

Some restrictions are marked with a special symbol.

Symbol Meaning
Important/recommended restriction
No-maintenance policies (see below)
Unavailable restriction—some settings need to be revised before proceeding

No-maintenance Policies

Many policies cannot be disabled/enabled without logging off. Windows needs to reload the registry to be aware of any changes, and the registry is only reloaded at startup. They are what we call "persistent restrictions". You can view persistent restrictions by clicking the Highlight No-maintenance Policies option in the View menu.

Maintenance mode does not disable persistent restrictions. For example, if you disable the Control Panel, it will remain disabled even if you enter maintenance mode.

Avoid using persistent restrictions by enabling the Block Explorer option instead. This option — located in the Policies tab, Windows Explorer section — can be paused when entering maintenance mode and it's very effective for protecting access to Windows Explorer and Control Panel.

List of persistent restrictions:

Related Topics

Settings
Restrictions